VIP And Concierge Services
Services are not assigned automatically to a single individual; instead, requests are evaluated, planned as a process, and handled according to availability.
Some requests may be considered additional services.
???? Our Concierge Service Approach
Our concierge service aims to offer information, guidance, and coordination support for needs that may arise during your stay.
All requests are received through the reception desk and coordinated with relevant departments or external partners when necessary.
???? Personal Support And Guidance
• Reception acts as the primary contact point for guest requests
• Special requests are evaluated and directed to the appropriate units
• Reservation, organization, and planning requests depend on availability and operational processes
• Continuous one-to-one personal assistant service is not part of the standard offering and may be arranged upon request (additional service)
???? Arrival And Check-In Process
• Airport transfer requests can be organized through guidance and coordination (may be extra)
• Check-in procedures are handled according to hotel standards
• Special room arrangements or decorations are planned upon request
• Welcome amenities are offered based on seasonal or operational practices
???? Special Requests And Arrangements
• Information and coordination support is provided for restaurant, event, or off-site reservations
• Tickets, shopping assistance, and external services are organized through third parties
• Babysitting, private guiding, or similar services require advance notice and are generally considered extra services
???? Special Occasion Planning
• Birthday, anniversary, or proposal arrangements are evaluated upon request
• Planning details, scope, and costs are shared clearly with the guest
• Advance reservation is required for larger or customized arrangements
ℹ️ Concierge and VIP services are delivered with a focus on clear communication, proper guidance, and process-based management.
Not every request may be fulfilled; availability, timing, and additional service conditions apply.
???? For reservations and information
???? +90 242 514 38 38
???? info@relaxbeachhotel.com
???? www.relaxbeachhotel.com